Testimonials

"Fantastic casket. Really made a difference. Thank you so much for your help in choosing the design." - GM, Somerset.


To all of you at Musgrove willows,

Thank you for the kindness and support you have shown us, our family at this difficult time,

The little extra meant such a lot to us all, It was a pleasure to come and meet you all and we were so pleased with the casket,

With thanks the Langford family.


I am so pleased I found you through my granddaughter Beth,

Thank you for the beautiful coffin you made for my husband Ray,

If it is possible to look comfortable in a coffin he did it made things easier for me.

Best wishes Anne Staulake.


To Ellen,Mike and Jack

I would have been lost without you

Reta and Marley.


Dear all,

Thank you so much for enabling Sarhan to make Dareens coffin,

It was absolutely beautiful ,We had a wreath of hyacinth, daffodils and tulips on top- perfect

It was made very special not only because of all the help and kindness of the people at Musgrove willow.

Friends and relatives were touched by how lovely the coffin looked and that it had been made especially for Dareen ,

Thank you all so much, Kind regards Anne and Jeff Watson.


To the team at Musgrove

Thanks for making the casket for out mums funeral it was beautiful and much admired so much better then solid wood

Nice to see such natural craftsmanship ,

Thanks again , T.Langton


Hello Guess what?  My order has just this very minute arrived - and I am absolutely delighted.  It is not only beautiful but has a comforting air which touches my heart with a smile.  Thank you so very much for managing to get all my words on the plaque - you have brought a big lump of happiness to me - thank you.

Kind regards

Diane Stokes


Dear Musgrove willows

Our mum's burial was on Friday and we were very pleased with the beautiful willow coffin which was the key to making it even more special. Your service was excellent and meant that we could organise the burial in 24 hours.

Thank you.


Hi all,

Just wanted to send you a quick email to thank you for getting the coffin to me so quickly....especially with Christmas and New Year potentially hampering things.

 Yet again I am really pleased with not just the service but also the coffin.

So much so that I will now only advertise your coffins and will happily recommend them to my clients.

Thanks so much again.

Lucy Jane.


Hello Ellen,

Thank you for your prompt, caring and helpful reply.

At this time I am only doing research for my parents, and of course for myself-so I can include directions in my Power of Attorney and Will etc.

It is a shame that you have not got an agent as yet here in Australia. I do have a couple of friends who work in two local 'funeral parlors' and perhaps I could suggest they contact you to negotiate a sub-agency here?

I have as yet to see your coffin used at my aunties funeral, and await a DVD of my Aunties' funeral in Aberwythsmythtish--(or however you spell it!)  I have pictures though and they look amazing.

I have to make mention that it was also most honest of you to mention your competition, admitting another company in another country sells the same cheaper!

No-body ever normally does that so it proves you have unusual integrity; and thought you needed to know that such acts are appreciated by some of us.

I happen to be  Jehovah's Witness Minister and commend you in this regard. You are a rare and decent person indeed.

Can you give me any idea (estimate is sufficient)whatsoever of how much one coffin would cost including shipping to Australia?

Thanking you again most sincerely.   Paul Ross


Our mum's burial was on Friday and we were very pleased with the beautiful willow coffin which was the key to making it even more special. Your service was excellent and meant that we could organise the burial in 24 hours.

Thank you.

Cath Bruzzone


Hi Mark,

I know you have been very involved in the introduction of Musgrove Willow Coffins as a choice for our clients and thought you would therefore be very interested in some feedback we have recently received.

The family of Elaine Taylor chose a Quantock coffin and Laurence mentioned that they could visit the farm on the Somerset Levels and actively participate in its weaving.  They were so keen and this was therefore arranged; Elaine's partner, her three adult children (aged in their twenties) and very young grandchildren all spent a morning there.

The family are full of praise for Musgrove Willow, explaining that the experience was very therapeutic and rewarding.  They say that the staff at MW were incredibly kind and welcoming - and even took it upon themselves to entertain the youngest members of the party with crayons and paper.  Meanwhile Elaine's partner and children each wove a substantial part of the coffin which they all found very fulfilling.  They were also very moved about being given willow mementoes to take home on their departure.

Musgrove Willow clearly shares the ethos of TCF and a visit to their willow farm in Westonzoyland is something we can very definitely recommend. 

Thank you, Mark - MW played a major contribution in helping our clients by providing a positive experience at a very distressing time.

Best wishes,

Katherine

The Co-operative Funeralcare



Poppy's Funerals @poppysfunerals

 

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Look what the amazing @MusgroveWillows made for us. Totally beautiful and delivered next day. Thank you! pic.twitter.com/IFnGnRgm2n

   
 

10:02 AM - 03 Jan 16

   
 

 
 
 
 
 
 

 

Reply to @poppysfunerals

 
   
 
 
 

I'm so delighted with the quality of the white willow oval coffin I purchased from Musgrove Willow in November 2015

I ordered a slightly cheaper one from another supplier that the family had seen online - and then the 'same' from Musgrove as I  know Musgrove's standard. They both arrived the same day, the other one cost more than twice as much to deliver.

The other one arrived wrapped only in corrugated paper, oversized, and with the wrong lining. 

The Musgrove was superior in every way - lovely shape, accurate size, closer, stronger weave, better lining, (The other one has no lining on the rather open weave lid!) Musgrove had a better, beautiful  name plaque, a better, stronger cremation board, even better packaging!  Here's  a few pictures. The family were absolutely delighted.

Please thank your team for doing such a good job and please please don't stop!

Kind regards
Evelyn  
Evelyn's Funerals


Dear Ellen and team,

Thank you all so much for the really beautiful coffin and basket that you made for my fathers funeral.  I know that he would have loved it.  I have attached a photo, hopefully!

Many thanks again.

Candy

Bower Inn


Dear Lisa,

Thank you very much.  Everyone thought it looked lovely - if that's the right word!  It was exactly what we wanted and your service was exceptional.

I will pass your invoice on to the solicitors who are dealing with Joy's estate for payment.

Kind regards

Sallyann


Dear Ellen & team,

Thank you so much for the day we spent with you helping to make Alecs' coffin.  It meant a lot to all of us and you made us feel very welcome.  I thought you might like to see the attached so you know who it was for.  I attached the photos separately in case the leaflet doesn't open on your software.  The funeral is on Tuesday.
 
We hope the water stayed away from your farm and hope to see you all under happier circumstances later in the year.
 
Please pass on special thanks to Domenic for his creation, he made it feel like a very personal experience. and also to the ladies who did the lining. We went to say goodbye to Alec today and were very pleased with the finished article. 

Thanks again,

Tracey, Dan, Cis & Derek


Thank you very much for your prompt service

Mark F H Rae Funeral Director
11. Wood Street.
St Annes On Sea
 

 

Dear Ellen and all at Musgrove Willows

I am writing on behalf of all of us who visited you on Wednesday to take part in the creation of mum's coffin. Thanks you so much for being so accommodating and flexible. It was an amazing process and we all felt pleased to have been part of it. I am sure it will make the funeral feel slightly easier too.

Would you please pass on our gratitude to your colleague who was very patient with us and doing such a beautiful job. Please remind me of his name - I'm not sure how it's spelled.

Would it be at all possible to email us a photo of the finished coffin? I don't think we will be taking photos on the day!

Warm wishes

Nicole David, and all the family

 


Dear Musgrove Willows,

 

I just wanted to email you and thank you for the beautiful willow casket that my Mum was laid to rest in.  We had ordered it through Oak Funeral services of Williton.  Jonathan was very reassuring with our choice.

My Mum passed away on the 1st June 2016 and we had a celebration for her life yesterday. Before my mum passed away, she said that she would like a willow casket. I was pleased when I investigated with what I found in you and that we could have one and it would be made locally to us.

 

My Mum has lived her whole life in Watchet and it seemed very special to be able to have something with such a local connection.  

We had many comments yesterday on how beautiful and unusual the casket was. One always dreads looking at a coffin, but seeing something more natural and that had been personalised seemed easier to cope with.

So, Thank you for helping us say goodbye in a style and manner my mum had wished for. 

With our kindest regards

Paul